Our Temple Cellars rewards programme explained (in one infographic)

At Temple Cellars, we treasure our new and long-time customers alike. And that is why we have in place a rewards programme that is not only super easy to use, but provides rewards points that scales according to your regularity of purchases with us too.

That way, whether you’re new to us or have been buying from us all the time, you’ll be able to access rewards from the get-go, with more rewards coming your way the more you become a regular.

Here, in one simple infographic, we’ll describe how simple it is to spend with us and get rewarded.

Temple Cellars rewards programme

Have more burning questions about our Temple Cellars rewards programme? We have created a FAQ here for your reference too.

How do I join the Temple Cellars rewards program?

The best way to do so is to make a purchase online on www.templecellars.com. If you have already made a purchase online with us before, you are automatically included. If you make a purchase in-store, we can sign you up manually as well. For the optimal experience, link your Temple Cellars email account to our Web App.

What is the Web App about?

The Temple Cellars rewards Web App is our way to make things easy for you. Simply use the email that's linked to your Temple Cellars account to login the first time. Once in, you will be able to set a password. Pin the page to your smartphone's Home screen for quick, easy access to your points, rewards, and redemptions. We recommend using Safari if you are an iOS user.

I was already part of the old rewards program. What happens to my points?

Every single point will be transferred to this new program.

Do my points expire?

They expire on a rolling basis every 6 months. Don't worry, you will be sent a reminder a month before your points expire.

Will I be downgraded a tier if I don't spend enough?

Once you reach a tier, you will stay in that tier for a minimum of 6 months. You can, however, upgrade your tier level as fast as you want. You can't go below Standard Tier.

What rewards can I redeem?

They range from cash vouchers to free pints of beer and lots more. They can be used online or in-store. Stay tuned to our rewards page for more goodies as they come online.

How do I check my current point balance and tier level?

You can login to www.templecellars.com or view via our mobile-friendly Web App.

For enquiries, please email help@templecellars.com